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Ensuring practical application is central to my training approach. Each session concludes with structured action planning where participants identify specific situations to apply their new skills and create implementation timelines. I provide application tools that bridge the gap between training concepts and workplace realities. For sustainable behavior change, I recommend implementation support mechanisms such as peer accountability partnerships, manager reinforcement guides, and follow-up check-ins. When appropriate, I can design pre-work and post-training assignments that connect directly to participants’ actual work challenges. This comprehensive transfer-of-learning approach ensures that the investment in training translates to measurable performance improvements. To explore which skill areas could benefit from this application-focused training, visit our training topics page.
I provide training across a diverse range of professional development areas designed to enhance individual and team performance. My programs cover essential workplace competencies including communication, leadership, productivity, and innovation. Rather than delivering generic content, each program focuses on practical skill building with tools and techniques that participants can immediately apply. The training portfolio continues to evolve based on emerging workplace needs and evidence-based practices. For a comprehensive overview of all available training topics, detailed program descriptions, and learning objectives, please visit our dedicated training topics page. There you can explore which programs align with your team’s development priorities and organizational goals.
I offer flexible training formats to meet diverse organizational needs. Options include half-day workshops (3-4 hours), full-day intensive sessions (6-7 hours), multi-day programs, and modular series where learning is spread across several shorter sessions. For ongoing skill development, I also provide learning journeys that combine workshops with follow-up coaching and application assignments. All formats maintain an ideal balance between concept introduction, skill practice, and application planning. Training can be delivered in-person at your location, at an external venue, or virtually through interactive online platforms. Visit our training topics page to explore the specific subjects available in each format.
For optimal learning outcomes, I maintain a minimum of 6 and maximum of 12 participants per training session. This group size ensures everyone receives personalized attention while creating sufficient diversity of perspectives for rich discussions and peer learning. The limited size allows for meaningful skill practice with individualized feedback, which is essential for behavior change. For larger organizations, I can run multiple cohorts or design larger-format sessions with breakout activities to accommodate more participants while preserving the interactive learning experience. To learn which training topics would best support your team’s development goals, please visit our training topics page.
I offer complete flexibility in training locations to accommodate your preferences and needs. Many clients choose on-site training at their company offices, which eliminates travel time for participants and allows for immediate connection to the work environment. When a change of scenery would enhance learning and minimize distractions, I can arrange training at external venues like conference centers or hotels. For teams distributed across multiple locations, I provide virtual training options using interactive online platforms that preserve engagement and participation. Each location option includes all necessary materials and resources to support a seamless learning experience. Explore our training topics page to discover which programs would benefit your team.
Every training program I deliver is tailored to address your specific organizational context and learning objectives. The customization process begins with a needs assessment to understand your challenges, goals, and participant profiles. Based on these insights, I adapt program content to include relevant industry examples, case studies that mirror real situations your team faces, and exercises using your actual work tools when applicable. The degree of customization can range from light adjustments to core material to comprehensive program redesign. This approach ensures participants experience immediately relevant learning that they can apply to their specific work context. For a complete overview of available training subjects that can be customized, please visit our training topics page.
Participants receive comprehensive resources designed to support both in-session learning and post-training application. Each attendee gets a participant workbook containing key concepts, frameworks, reflection questions, and application tools specific to the training topic. During practical exercises, participants work with real-world templates and tools they can immediately implement in their roles. After the session, everyone receives digital access to additional resources including reference guides, implementation checklists, and supplementary reading materials. For selected programs, participants also gain access to follow-up microlearning modules to reinforce key concepts. These resources ensure the training creates lasting impact beyond the session itself. To explore the specific content areas these materials cover, visit our training topics page.
My training sessions are highly interactive, designed around the principle that adults learn best by doing. Typically, only 30% of session time is dedicated to concept presentation, while 70% involves active learning through structured exercises, role plays, discussions, case analyses, and application planning. This high-engagement approach helps participants internalize new skills and increases knowledge retention. The small group size (6-12 participants) ensures everyone can actively participate and receive personalized feedback. Even virtual sessions maintain this interactivity through digital collaboration tools, breakout rooms, and interactive polling. This approach creates an energizing learning environment where participants are actively involved rather than passively receiving information. Discover the range of skill areas you can develop through this interactive approach on our training topics page.
I facilitate a wide range of sessions designed to meet diverse organizational needs. These include strategic planning workshops, team-building events, customer journey mapping exercises, innovation and ideation sessions, decision-making meetings, conflict resolution dialogues, process improvement workshops, and leadership retreats. Each facilitation is custom-designed to address your specific objectives while creating an environment where all participants can contribute effectively. My approach emphasizes structured discussions that lead to clear, actionable outcomes rather than open-ended conversations that lack direction.
My facilitation design process begins with understanding your desired outcomes, context, and participant dynamics. I collaborate closely with key stakeholders to align on objectives and develop a tailored session flow. Each design includes a thoughtful mix of activities that build toward your goals while accommodating different thinking and participation styles. I prepare detailed facilitation guides, participant materials, and visual aids to support a seamless experience. For more complex sessions, I may recommend pre-work or stakeholder interviews to ensure we maximize our time together. This thorough preparation ensures that every minute of your session contributes meaningfully to achieving your objectives.
Managing group dynamics effectively is a core strength of my facilitation practice. I establish clear ground rules at the start to create psychological safety and set expectations for interaction. When challenges arise, I employ a range of techniques tailored to the specific situation. For dominant participants, I use structured participation methods to ensure balanced contribution. For conflict situations, I employ neutral reframing and perspective-taking exercises to find common ground. For disengaged groups, I shift activities or formats to re-energize participation. Throughout, I maintain a neutral stance while being attentive to power dynamics and interpersonal relationships. My goal is to create an environment where constructive dialogue can occur even when addressing challenging topics or navigating complex team dynamics.
Yes, I specialize in both virtual and hybrid facilitation formats. For virtual sessions, I use a variety of digital collaboration tools including interactive whiteboards, polling, breakout rooms, and shared documents to create engaging experiences comparable to in-person sessions. For hybrid meetings (where some participants are in-room and others are remote), I implement specific protocols to ensure equal participation between all attendees, using specialized setups and techniques to bridge the physical-virtual divide. All virtual and hybrid sessions include technical preparation, clear participation guidelines, and are designed with appropriate pacing to manage digital fatigue. This flexibility allows you to bring people together effectively regardless of their physical location.
Producing concrete outcomes is central to my facilitation approach. I begin with clear outcome definition, establishing specific success criteria before the session. Throughout the facilitation, I use techniques that balance ideation with convergence and decision-making. Every session includes structured action planning with assigned responsibilities and timelines. I document all decisions, insights, and commitments, providing comprehensive session records within 48 hours. For complex initiatives, I can help design accountability mechanisms to maintain momentum after the session. This results-focused approach ensures that your investment in facilitation translates to meaningful progress rather than just interesting conversations.
I can effectively facilitate groups ranging from small executive teams of 5-8 people to larger departmental or cross-functional groups of up to 30 participants. For groups larger than 30, I recommend either utilizing co-facilitators or designing the session with appropriate subgroup activities to ensure meaningful participation. The ideal group size depends on your specific objectives and session type—strategic decisions often benefit from smaller, focused groups, while innovation or collaborative planning can work well with larger, diverse groups. Regardless of size, I design appropriate structures and activities to ensure every voice is heard and the session achieves its intended outcomes.
Professional facilitation differs significantly from standard meeting management. As a facilitator, I maintain complete neutrality on content while focusing exclusively on the process, allowing everyone (including leaders) to fully participate in the discussion rather than managing it. I bring specialized techniques and frameworks designed for specific outcomes—whether that’s strategic alignment, creative problem-solving, or conflict resolution. My facilitation incorporates deliberate sequencing of activities to build momentum and engagement. I actively manage group dynamics to ensure balanced participation and psychological safety, drawing out quieter voices while tactfully managing dominant ones. Perhaps most importantly, I bring an outside perspective that can ask the challenging questions that insiders might hesitate to raise. This combination of process expertise and neutrality creates fundamentally different outcomes than regular meetings.
To prepare effectively for your session, I typically need: 1) Clear objectives and desired outcomes; 2) Background on the context, challenges, or opportunities driving the need for facilitation; 3) Information about participants including roles, relationships, and relevant dynamics; 4) Any existing materials, data, or previous work related to the topic; 5) Logistical details including time constraints, venue information, and available resources; and 6) Any sensitive issues or potential obstacles I should be aware of. This information is gathered through a planning conversation with key stakeholders, and for more complex situations, may include pre-session interviews with selected participants. The more context I have, the more effectively I can design a facilitation approach tailored to your specific needs.
Standard coaching sessions are 60 minutes long. I also offer extended 90-minute sessions for deeper exploration and intensive 30-minute check-ins for clients who prefer more frequent, focused support. All session lengths are designed to provide meaningful progress while respecting your time commitments.
My coaching approach combines evidence-based techniques from positive psychology, cognitive-behavioral coaching, and solution-focused methodology. I believe in creating a personalized experience for each client, adapting my methods to your unique needs and learning style. Rather than offering generic advice, I facilitate discovery through powerful questions and structured reflection, helping you unlock your own insights and solutions.
While each client’s journey is unique, most see meaningful progress within 8-12 sessions. I typically recommend starting with a three-month commitment (meeting biweekly or monthly) to establish momentum and achieve initial goals. Some clients continue with maintenance sessions afterward, while others find they have the tools they need to continue independently. During our initial consultation, we’ll discuss your specific goals and create a tailored recommendation.
Yes! All coaching sessions are available virtually via Zoom, making it convenient regardless of your location. Virtual coaching has proven equally effective as in-person sessions and offers additional flexibility. I provide a secure, private video connection and can record sessions (with your permission) if you wish to review our discussions later.
Coaching is a partnership that extends beyond our scheduled meetings. After each session, you’ll receive a summary of key insights and personalized action steps. I offer email support between sessions to address quick questions and celebrate wins. Many clients also complete specific exercises or reflections that we design together to accelerate progress toward your goals. The work between sessions is often where the most significant growth occurs.
I understand that life can be unpredictable. Sessions can be rescheduled with at least 48 hours’ notice at no charge. Cancellations or rescheduling with less than 48 hours’ notice will incur a 50% fee. No-shows or cancellations with less than 24 hours’ notice are charged at the full session rate. These policies help ensure I can maintain availability for all clients while respecting everyone’s time commitments.
Coaching tends to be most effective for people who are ready for change, open to feedback, and willing to take action. If you’re seeking clarity, accountability, and structured support to achieve specific goals, coaching may be an excellent fit. I offer a complimentary 30-minute consultation to discuss your needs and determine if my approach aligns with your expectations. This allows us both to make an informed decision before committing to the coaching relationship.
While both coaching and therapy are valuable growth processes, they serve different purposes. Coaching focuses on present challenges and future goals, helping high-functioning individuals enhance performance and achieve specific outcomes. Therapy typically addresses psychological healing, past traumas, and diagnosed mental health conditions. As a coach, I don’t diagnose or treat mental health issues. If I believe therapy would better serve your needs, I’m happy to provide referrals to qualified mental health professionals.
My team coaching integrates several evidence-based frameworks to address your specific team challenges. These include DISC with Mapstell for understanding communication preferences and team dynamics, Amy Edmondson’s Psychological Safety framework from The Fearless Organization, Patrick Lencioni’s Five Behaviors model for cohesive teams, and advanced team dynamics insights from INSEAD and Manfred Kets de Vries’ systems-psychodynamic approach. This integrated methodology allows me to customize the coaching journey based on your team’s unique needs, challenges, and organizational context.
The DISC with Mapstell assessment provides a powerful visual representation of your team’s behavioral preferences, communication styles, and relational dynamics. This creates a shared language and map that team members can refer to when navigating conflicts or misunderstandings. The assessment reveals how different team members process information, make decisions, and respond to stress. By understanding these differences, team members develop greater empathy, improve communication, and learn to leverage diverse perspectives as a strategic advantage rather than a source of friction.
Based on Amy Edmondson’s research from The Fearless Organization, psychological safety coaching focuses on creating an environment where team members feel safe to take interpersonal risks without fear of negative consequences. We measure your team’s current psychological safety levels using validated assessment tools, then implement specific interventions to address gaps. This includes training leaders to model vulnerability, establishing team norms that encourage speaking up, implementing structured feedback processes, and developing conflict resolution skills. Teams with high psychological safety experience greater innovation, more effective problem-solving, and higher employee engagement.
Patrick Lencioni’s Five Behaviors framework provides a sequential approach to building cohesive teams. We begin with Trust (vulnerability-based trust where team members feel comfortable being transparent), then progress to healthy Conflict (focused on ideas, not personalities), followed by Commitment (clear decisions with buy-in), Accountability (peer-to-peer accountability), and finally Results (focusing on collective outcomes). Through targeted assessments and exercises for each behavior, we identify which areas need the most attention and develop specific strategies to strengthen these foundations. This systematic approach addresses both team dynamics and business outcomes simultaneously.
Manfred Kets de Vries’ systems-psychodynamic approach provides valuable insights into the unconscious processes that influence team behavior. My coaching incorporates his research on leadership archetypes, team defensive routines, and organizational culture dynamics. This deeper layer of analysis helps uncover hidden patterns that may be sabotaging team performance despite seemingly sound strategies and structures. By bringing these unconscious dynamics to light, teams can address root causes of dysfunction rather than merely treating symptoms. This approach is particularly valuable for executive teams dealing with complex leadership challenges, succession planning, or organizational transformation.
Effective team transformation typically requires a 6-12 month engagement. We begin with assessment and discovery (1-2 months), followed by intensive team workshops and interventions (2-3 months), then implementation support and follow-up coaching (3-6 months). The exact timeline depends on your team’s specific challenges, goals, and starting point. Shorter engagements (3-4 months) can address specific, well-defined issues, while more complex team transformations may benefit from longer-term support. All engagements include regular progress measurements to track improvement and adjust our approach as needed.
A comprehensive team coaching process typically includes: 1) Discovery and assessment (individual interviews, team diagnostics, observation); 2) Feedback and goal-setting with the team and its leader; 3) Design of a customized development plan; 4) Facilitated team workshops focusing on specific development areas; 5) Individual coaching for key team members; 6) Real-time coaching during actual team meetings or work processes; 7) Implementation support as new behaviors are practiced; and 8) Follow-up assessment to measure progress. Throughout this process, I partner closely with the team leader to ensure alignment between the coaching work and organizational objectives.
I take a multi-faceted approach to measuring team coaching success, using both qualitative and quantitative metrics. These typically include: 1) Pre and post team effectiveness assessments; 2) Psychological safety measurements; 3) Team member satisfaction surveys; 4) 360-degree feedback on team behaviors; 5) Key performance indicators linked to business outcomes; 6) Stakeholder feedback; and 7) Leadership assessments of team progress. This comprehensive measurement approach ensures we can demonstrate concrete results from the coaching investment and continuously refine our approach based on what’s working. I’m committed to creating sustainable change that continues long after the formal coaching engagement ends.
For individual coaching clients, I require payment at the time of booking or via monthly subscription for package commitments. For organizational clients (training, facilitation, or team coaching), I typically invoice with net-30 payment terms. For engagements exceeding €5,000, I request a 50% deposit upon contract signing with the balance due within 30 days of service completion. I accept bank transfers, credit cards, and can accommodate most corporate procurement systems. For long-term engagements, quarterly billing arrangements can be established. All fees are quoted exclusive of any applicable VAT or sales tax, which will be added to invoices where required by law.
For individual coaching sessions, cancellations with at least 48 hours’ notice can be rescheduled at no charge. Cancellations with less than 48 hours’ notice incur a 50% fee, while cancellations with less than 24 hours’ notice or no-shows are charged at the full session rate. For organizational services (training, facilitation, team coaching), the cancellation policy is tiered: cancellations more than 14 days before the event incur a 25% fee to cover preparation costs; cancellations 7-14 days before incur a 50% fee; cancellations less than 7 days before are charged at 75% of the agreed fee. These policies reflect the scheduling commitments made and preparation work completed prior to delivery.
Yes, I offer several package options that provide value for clients committing to longer-term engagements. For individual coaching, purchasing a package of 6 or 12 sessions provides a 10% or 15% discount respectively compared to single-session rates. For organizations booking multiple training or facilitation sessions within a 6-month period, tiered discounts apply based on total volume. Non-profit organizations and educational institutions may qualify for special rates. I’m also open to creating custom package arrangements for comprehensive development programs that combine different services (e.g., leadership training followed by individual coaching). Please contact me to discuss your specific needs and explore package options.
For sessions within a 50km radius of my location, no travel expenses are charged. Beyond this radius, travel expenses are billed at cost with documentation provided. For engagements requiring overnight stays, accommodation and meals are charged at reasonable rates or can be arranged directly by the client. International engagements include economy airfare (business class for flights exceeding 6 hours), ground transportation, accommodation, and a per diem for meals. All anticipated travel expenses are discussed and agreed upon during the contracting phase, with no surprise charges. Virtual delivery is always available as a no-travel-cost alternative for many services. When possible, I coordinate travel to serve multiple clients in the same region to minimize expenses.
I maintain strict confidentiality in all client relationships. For individual coaching, all discussion content remains private unless explicitly authorized for release by the client or required by law. For organizational work, I provide a clear confidentiality framework at the outset that specifies what information may be shared with management and what remains confidential. All client materials and proprietary information are secured appropriately and never shared with third parties. I’m happy to sign standard non-disclosure agreements as required by your organization. My professional ethics require that I never share specific client examples or case studies without explicit permission and appropriate anonymization. This commitment to confidentiality creates the psychological safety essential for meaningful development work.
Yes, I work with clients internationally both virtually and in-person. Virtual services are delivered via professional video conferencing platforms and can accommodate participants across different time zones with scheduling flexibility. For in-person international work, I’m available to travel globally with appropriate advance planning. I have experience working across diverse cultural contexts and can adapt content and facilitation approaches to different cultural norms. Services are primarily delivered in English, but I can also provide materials in several other languages when needed. International engagements typically require additional lead time for planning and may involve different fee structures to account for travel requirements and time zone accommodations.
My standard terms provide clients with a non-exclusive license to use materials I create specifically for your engagement within your organization. I retain the underlying intellectual property rights to my methodologies, frameworks, and general training/facilitation content. For custom materials developed exclusively for your organization and based substantially on your proprietary information, we can negotiate specific IP arrangements. Any pre-existing materials, tools, or frameworks that I bring to the engagement remain my intellectual property. Content created during sessions (such as workshop outputs, strategic plans, or team agreements) belongs to the client organization. I’m flexible in developing mutually beneficial IP arrangements and can adapt to most standard corporate IP policies.
My contracting process is designed to be thorough yet straightforward. We begin with an initial consultation to understand your needs and determine if my services are a good fit. Once we agree on the general scope, I provide a detailed proposal outlining objectives, deliverables, timeline, and investment. Upon proposal acceptance, I send a professional services agreement that clearly outlines all terms and conditions including payment schedule, cancellation policies, and confidentiality provisions. For individual coaching, this may be a simple coaching agreement, while organizational engagements typically involve more detailed contracts. I’m comfortable working with standard corporate procurement processes and can adapt to your organization’s contracting requirements. Once the agreement is signed and any initial deposit is received, we proceed with scheduling and preparation.
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